Measure the gap space between your door and your gate (from your gate or door to your handle). The minimum gap is between 7cm and above.

We highly recommend using Panasonic Evolta and Duracell alkaline as they have anti-leak seals to prevent battery leakage.

Solity smart locks can be installed on most main doors and gates  Materials such as wooden, metal, plastic, sliding doors and glass

Warranty : 2 Years (1st year Full, 2nd year parts only) Installation : Included

Yes, our digital lock all included.

After purchase, we will contact you for the installation schedule.

No need. Do keep your invoice safe as we will ask for verification.

The user manual is available at Support > Downloads from our website.

It usually takes about 1 to 1.5 hour depending on the door type/material.

There are 2 ways to open your door lock in case of emergency Use a 9 volt battery to power up the door lock and open Alternatively, you can use a mechanical key to unlock the door lock

Check for signs of battery leakage. You can reset and register your PIN code and RFID card again, please refer to your user manual.

You may jumpstart with a 9V battery or a power bank. Alternatively, you may use the overriding mechanical key to unlock the door. If unable to jumpstart, please contact our Solity hotline.

There will an emergency alarm for your attention if the fire spreads. The digital lock will automatically unlock when it detected abnormally high temperature.